Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we may collect from you, and how it is used. By using our Website, you are accepting the practices described in this policy.

1. WHAT INFORMATION ARE YOU COLLECTING?

We collect personal information that can be used to identify you individually, such as:
• Name
• Date of birth
• Contact information; address, phone number, email
• Emergency contact information
• Photograph
• Financial/ cardholder information.
• Any relevant notes about medical history or physical injuries that help our instructors deliver safe fitness classes and training.
We also collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We also collect information about the type of Internet browser you are using, operating system, as well as which of our Web pages you have accessed.

2. HOW AND WHEN DO YOU COLLECT THIS INFORMATION?

We collect personal information from you when you provide it to us. For example, if you create and account, or purchase products or services sold through our online booking system, we will collect your personal information. If you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication. If you choose to join our mailing list, we will collect and use your contact information to communicate with you.

3. HOW IS MY INFORMATION USED?

Personal data is collected by TheBox to enable us to provide the services purchased by customers. For example, we require:
• Name and contact information in order to operate a booking and payment system.
• Date of birth, information about emergency contacts, medical history and physical injuries so that our instructors can safely deliver fitness classes and training.
• A photograph so that instructors can easily identify customers in fitness classes.
• Financial/ cardholder information to process payments for services.
We also use your information to communicate with you.
We also use non-personal information to improve our Website.

4. HOW CAN I MAKE REQUESTS ABOUT THE INFORMATION THAT YOU HOLD ABOUT ME?

We are obliged service a request from you to meet the rights that you have as part of General Data Protection Regulation (GDPR). You can get in touch with us by emailing info@theboxfit.co.uk or visiting our studio. We will review and process your request as necessary and respond to you within a month. This could, for example include, giving you access to the personal information we hold about you or, rectifying information, or erasing information.

5. SECURITY

The security of your personal information is important to us. When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We are committed to ensuring that the data we hold about you is held securely; in the main, we rely on our booking system provider to hold the information we have about you. We have satisfied ourselves that they operate to the relevant industry standards. Access to our booking system requires an authenticated account. The only personnel that access this information are employees and contractors of the TheBox, all of whom understand our Information Security Policy, and as such only access the information to carry out work related duties.

6. DO YOU USE COOKIES?

Yes. A cookie is a small piece of data that is sent to your Internet browser from a Web server and stored on your computer’s hard drive. Cookies are often used to provide you with a customized experience. At no time is any personal information stored within one of our cookies. Accepting cookies through your browser is a personal choice. You can still enjoy our Web site if you choose not to accept cookies.

7. WILL YOU DISCLOSE THE INFORMATION YOU COLLECT TO OUTSIDE THIRD PARTIES?

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.
We will disclose personal information and/or an IP address when required by law or in the good-faith belief that such action is necessary to:
• Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company.
• Protect and defend the rights or property of our Web site and related properties.
• Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

8. DOES THIS PRIVACY POLICY APPLY WHEN I ACCESS THIRD PARTY WEB SITES?

You may be able to access third-party Websites directly from our Website. This Privacy Policy does not apply when you access such Websites. We cannot control how third parties may use personal information you disclose to them, so you should carefully review the privacy policy of any third-party Web site you visit before using it or disclosing your personal information to its provider.

9. WHAT SAFEGUARDS ARE IN PLACE?

We are obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, use, collection, disclosure or disposal. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of our commitment to protect the personal information it holds.

10. WHAT ELSE SHOULD I KNOW ABOUT MY PRIVACY WHEN ONLINE?

Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

11. CONSENT TO THIS AGREEMENT

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.